Purpose in the time of pandemic.

The coronavirus outbreak should make museums and other cultural institutions stop and ask themselves: can our tried-and-true business model and our assumptions about our public value render us vulnerable to the disruptions a global pandemic may inflict? Relying on visitorship for your survival may no longer be a satisfactory approach. You’re storytellers. How do you get your story out and keep people engaged if they stop coming?

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Free your content. Don’t just make it free.

Can museums and countless other cultural venues think innovatively and alter their model to stay relevant and solvent in times of crisis? Finding an answer to this question is long overdue, and figuring out how to keep the public engaged in these tough times has never been more important. But they need to devise new ways to extract value from their unique content. Some models are already out there, if they bother to look.

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Is coping with COVID-19 enough?

Cultural organizations are focusing on the tactical aspects of reopening, but we are a long way from being out of the woods with this virus. Are they considering longer term strategic issues as well?

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Watching the Aquarium slip beneath the waves.

The closing of the Vancouver Aquarium was a preventable tragedy. A decade ago, under different leadership, the Aquarium tried breaking away from being just a tourist attraction, by hatching ambitious plans to promote its reputation as a world leader in oceanographic research, and to be an umbrella organization for other environmental organizations wanting support and leadership.

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Robert Ferguson